Payments Policy
1. Payment Methods We Accept
We process all payments securely through Peach Payments. The following payment methods are available:
- Credit & Debit Cards: Visa, Mastercard, American Express, Diners Club.
- Instant EFT: Safe and fast bank-to-bank transfer.
- Buy Now, Pay Later (South Africa only): Pay Just Now.
- QR Code Payments (“Scan to Pay”): Supported across major South African banking apps (Capitec, Absa, FNB, Nedbank, Standard Bank, RMB Pay, VodaPay, Telkom Pay, Spot Money).
- Digital Wallets: Apple Pay, Google Pay, Samsung Pay, PayPal, Blink by Emtel, MCB Juice.
2. Secure & Reliable Payments
Your transactions are processed through Peach Payments, a leading African payment gateway that ensures:
- Enterprise-grade security: PCI DSS Level 1 compliant with tokenization and 3D Secure authentication.
- Fraud protection: Advanced monitoring, blacklisting, and risk management tools.
- High availability: Same-day payouts, seamless checkout, and reliable processing across regions.
We do not store or have access to your full card details.
Find out more about Peach Payments here: www.peachpayments.com
3. Currencies Displayed vs. Charged
- Prices are displayed in South African Rand (ZAR), US Dollars (USD), and Euros (EUR) for convenience.
- All transactions are processed in ZAR at checkout.
- Your bank or card provider may apply currency conversion fees or exchange rate differences.
4. Payment Confirmation & Issues
- Once payment is successfully processed, you will receive an order confirmation email.
- If your transaction fails, you can retry with another payment method or contact our support team at info@gigigreenactive.com for assistance.
5. Fraud Protection
For your security, orders flagged as suspicious may be held or cancelled while verification is completed.
For details on how payments relate to shipping or refunds, please see our Shipping Policy and Returns & Exchanges Policy.
